Refund Policy

1. Introduction

Welcome to MarketFlow. We appreciate your interest in our premium trading indicators and services. This Refund and Cancellation Policy is an integral part of our commitment to providing a transparent and customer-centric experience. It sets forth the terms and conditions under which customers can request refunds and cancel their subscriptions.

By subscribing to our services, you agree to be bound by the terms of this policy. We recommend reviewing this policy periodically to stay informed of your rights and responsibilities.

2. Eligibility

We strive to ensure customer satisfaction with our premium trading indicators. We understand that circumstances may arise where you might need to request a refund.

• Timeframe: You are eligible for a refund within 7 days from the date of your service charge of your subscription plan.
• Account Status: Your account must be in good standing, meaning there should be no unresolved disputes, pending investigations, or violations of our Terms and Conditions.

We reserve the right to decline a refund in certain situations, such as indications of misuse of our services, fraudulent activities, or violations of our Terms and Conditions.

3. Refund Processing

We aim to handle refunds promptly and efficiently. Here is our process:

• Initiation: Contact our customer support to initiate a refund. We will verify your eligibility based on our policy.
• Processing Time: Upon approval, we process refunds within 3 business days.
• Method: Refunds are typically issued to the original method of payment.

4. Exceptions

While we adhere to a standard refund process, we acknowledge that special circumstances may arise. In such cases, we will handle refunds on a case-by-case basis to ensure fairness and customer satisfaction.

5. Contact Us

To initiate a refund or if you have any questions about this Refund Policy, please contact us at support@marketflow.pro.